Refund & Cancellation Policy

Last updated: July 24, 2026

Monthly Subscriptions (Starter, Pro, Advanced)

You may cancel anytime from your account portal. Access continues until the end of the current billing period. No refunds for partial months. You may request a refund within 7 days of initial payment by contacting support@paymentrouter.vip.

Annual Subscriptions

Cancel anytime. Refund requests within 14 days of payment are eligible for a full refund minus any transaction fees. After 14 days, no refunds for the current year; access continues until year end.

One-Time Purchases (Source Code License)

Non-refundable after license key delivery. Due to the digital nature of source code, once the license key is issued, the purchase is final.

Free Trial

14-day free trial, no credit card required. Cancel anytime. No charges if cancelled before trial ends.

How to Cancel

1. Log in to your account at paymentrouter.vip/app
2. Go to Billing → Manage Subscription
3. Click "Cancel Subscription"

Or email support@paymentrouter.vip with your account email and request cancellation.

Processing Time

Refunds are processed within 5-10 business days via the original payment method.

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